It’s not often we see our MultiCam service technician. Our four axis CNC router has served us faithfully for more than six years so far. The three axis MultiCam machine we owned previous to that was equally reliable for almost eight years before we upgraded to the four axis machine. Our MultiCam CNC plasma is just as reliable. We work our CNC router hard, sometimes running it twenty-four hours a day - for days at a time. From time to time we do call the local MultiCam tech centre to request a technician to come out and do a little service and tuning up of the machine - preventative maintenance for the most part to ensure there is no extended down time. And on the rare occasion we call, the service guy arrives in a timely manner, cheerful and eager to do his work as efficiently as possible. The last few visits we’ve had Karim come to the shop. As I check in to the router room from time to time to make sure he has everything he needs, it is obvious he knows his stuff. When he leaves, we know the machine is ready for another long spell of untroubled service. Hats off to the MultiCam team!
